Free shipping on all orders over R1500
Original price was: R450,00.R299,00Current price is: R299,00.
We offer flexible delivery options for your Knots & Co baskets.
Door-to-Door Delivery
Your order is delivered straight to your doorstep, available nationwide. Delivery takes 5 to 7 days and includes tracking details.
Click & Collect
Pick up your order from [insert location or store name]. Ready in 3 to 5 days with notification by email or SMS. Bring your order confirmation when collecting.
Important Notes
Delivery is within South Africa only. Shipping fees are calculated at checkout based on location and delivery method.
We want you to love your purchase from Knots & Co. If you’re not completely satisfied, we’re here to help.
Returns:
If you change your mind, you can return your item within 14 days of delivery for a refund. Items must be unused, in their original condition, and in the original packaging.
Please note: return shipping costs are the responsibility of the customer unless the item is faulty or damaged.
Exchanges:
Want to swap for a different style or size? We’re happy to help. Exchanges are accepted within 14 days of delivery. Just send us an email at [your email address] and we’ll guide you through the process.
Damaged or Faulty Items:
We take great care with every order, but if something arrives damaged or faulty, please contact us within 48 hours of delivery with a photo of the issue. We’ll arrange a replacement or refund right away.
How to Start a Return or Exchange:
Email us at info@knotsandco.co.za with your order number, reason for return/exchange, and any relevant photos. We’ll get back to you within 1–2 business days.
Cleaning
Dust with a dry cloth or soft brush. For deeper cleaning, use a slightly damp cloth without soaking or harsh cleaners. Let it air dry completely away from direct sunlight.
Storage and Placement
Store indoors in a dry space to avoid mold or mildew. Keep out of direct sunlight to prevent fading or brittleness. Do not overload to maintain its shape.
Shaping Tips
If misshapen, lightly mist with water, reshape by hand, and let it dry while holding its form.
General Tips
Wipe spills quickly to prevent stains. Avoid oily or damp environments unless using a liner.
Using as a Plant Pot Cover
Always use a drip tray or liner to catch excess water and protect the basket.
Never plant directly in the basket. Use a separate pot inside.
Water carefully by removing the plant to water or ensuring runoff is caught by a tray.
Keep the basket dry. If it gets wet, let it air dry in a shaded spot.
Place indoors or in covered areas, avoiding direct sun and high humidity to prevent damage.
Free shipping for orders over R1500
Safe & Secure Payments with Payfast
Made with eco-friendly materials and methods.
